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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
EncorePro 520

I submitted the request for exchange.  It stated to wait for the new one to come and then send in the old one.  It now shows the case closed.  Just wondering how i get these headsets exchanged. 

1 REPLY 1
HP Recommended

Hello hmc23, welcome to the HP Poly community.
I request you to please reach out to Poly customer support at 800-985-9815 for further warranty and replacement related queries.

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