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‎01-09-2024 09:37 AM

HP Recommended

I have a Savi 730 headset at my work desk and lately it will not connect to a team's meeting, I have to dial in now.  I checked all the settings, and all seems to be good.  the headset works fine when calls come in and going out.

2 REPLIES 2

‎01-09-2024 03:19 PM

HP Recommended

Hi @Theresa116,

Welcome to the HP and Poly community!

Please let us know which device you are connecting to the headset.

Regards,
Prajwal

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‎01-10-2024 08:02 AM

HP Recommended

Thank you.  I have the SAVI730 and it used to work just fine, but not all of a sudden it will not allow me to connect to teams.  They can hear me, but I cannot hear them.  I tried everything, volume buttons, unplugging etc.

 

Thank you.

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