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No sound after installing Windows 7
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Christieamber
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Registered: 11-03-2009


Christieamber

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I have a four year old HP Media Center m7060n with 3gb of memory.  The only working sound jack on my system is the front green headphone jack.  I have a Logitech 5.1 speaker system that worked fine until the install.  There are two video/sound related yellow triangles in the Hardware list:

Conexant 23880 Video Capture (Blackbird NTSC dual input)

Conexant 2388x MPEG Encoder (Dual-input)

The  High Definition Audio Controller and High Definition Audio Device both appear to be working properly.

 

I have installed every driver that I can find that might help.

Logitech says that my speaker model is compatible with Win 7.

HP doesn't even list Win 7 as an OS when I look for updates ... only XP and Vista.  The updates for Vista have nothing to do with sound.

Windows Updater gave me several new drivers including ones for the two Conexant devices.

 

So far nothing has worked.  I am using a workaround by plugging the green plug from the speakers into the front jack, but that only gives me 2.0 sound not 5.1.

 

Does anyone have any other suggestions?

 

Thanks,

 

Christie

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11-03-2009 01:02 PM
 
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Re: No sound after installing Windows 7
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Grad Student Mister_Do Grad Student
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Registered: 11-17-2008


Mister_Do

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Hi Christieamber,

 

Try installing the driver that is provided by Realtek (the original makers of your audio device): http://www.realtek.com.tw/downloads/

 

Just select the High Definition Audio Codecs link, accept the agreement, and then select the Win 7 version from the resulting page.

 

Let us know how it goes.


 

...an HP employee just trying to help where I can, but not speaking on behalf of HP.
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11-03-2009 01:36 PM
 
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Re: No sound after installing Windows 7
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Christieamber
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Christieamber

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Thanks for the suggestion.  I'm downloading the software now and will let you know if it solves the problem.  Keeping my fingers crossed.

 

Christie

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11-03-2009 02:34 PM
 
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Re: No sound after installing Windows 7
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Associate Professor old_geekster Associate Professor
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Registered: 11-21-2008


old_geekster

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Try this link.
 

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http://img6.imageshack.us/img6/4729/hpcsteamsblue2.jpg
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11-03-2009 03:15 PM
 
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Re: No sound after installing Windows 7
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Christieamber
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Christieamber

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Thank you for the link to RealTek.  The driver they had was just the ticket.  The system is working properly again.
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11-03-2009 08:29 PM
 
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Re: No sound after installing Windows 7
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Christieamber
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Christieamber

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Thank you for your suggestion.  It turns out that I didn't have all the drivers I needed.

 

Christie

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11-03-2009 08:31 PM
 
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