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TX2110US / Windows 7 / WLAN Invisible   [ Edited ]
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romanonly Honor Student
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Registered: 02-19-2009


romanonly

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I've installed Windows 7 Ultimate x86 on my machine. Been able to get pretty much everything working, but the Broadcom WLAN isn't consistent. Sometimes when I reboot it disappears! Can't see it in Device Manager at all, like it's not even connected!

 

At first I thought it was a conflict as it seemed to happen when I installed other drivers. So I wiped the HD, did a CLEAN install of 7, got it working, installed the Windows Update for Broadcom, rebooted, AND IT DISAPPEARED. So no other drivers have been installed other than stock Windows and IT STILL DISAPPEARED. I rebooted into safe mode with networking to see if maybe it would appear, got nothing. So I rebooted and when I logged in, IT CAME BACK! So I rebooted again without changing ANYTHING, and guess what? NO WIRELESS CARD. Not in the device manager, not listed under Network, not listed under unknown, NOT LISTED. Win 7 just seems to see it whenever it feels like it!

 

Does anyone have a clue?

 

UPDATE:

 

Seeing as how the tx2000 series seems to have a problem overheating and I've seen people report that their wireless cards have disappeared due to solder damage, I decided to test the wireless card to be 100% SURE that the card is not damaged.

 

I wiped the hard drive, installed Windows XP, found a Broadcom 4321 WLAN driver known to work and gave it a whirl. I had to restart about 2-3 times before it started working, but once it did, it REALLY worked!

 

I rebooted the machine 20 times. Each time I rebooted I installed a driver for another component AND visited a few web pages to ensure that it was really working.

 

20 of 20 times it worked. It did not fail a single time. Therefore I have to diagnose it as being perfectly healthy, the card nor the motherboard are damaged. That means the problem is Windows 7, not the hardware.

 

Sadly, this is even using the driver for the card that MICROSOFT has included in Windows Update for Windows 7.

 

Just to reiterate, when the card doesn't work, it doesn't appear AT ALL. There are no settings for it, it does not appear in Network Connections, it does not appear in the Device Manager, Win 7 acts like it doesn't exist.

 

When the card DOES work, it works GREAT!!! No problems. Then a reboot, and *POOF*, it's gone.

 

I havent' read any posts with a similar problem, those that aren't working seem to be appearing, just not picking up signals or connecting, but the card does exist in the Device Manager and Network Connections.

 

If anyone has an idea I'd love to hear it, I'll try whatever you throw at me!

 

Message Edited by romanonly on 11-07-2009 01:37 AM
Kudos!
11-07-2009 01:37 AM
 
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Re: TX2110US / Windows 7 / WLAN Invisible
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Distinguished Professor Daniel_Potyrala Distinguished Professor
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Registered: 01-31-2009


Daniel_Potyrala

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Hi,

Uninstall driver for wireless from Windows update. 

 

Resources:

How to Uninstall a Windows Update in Windows 7

 

Install HP driver for Win7:

Broadcom wireless here


 

---
Say thanks by clicking on Kudos Star.
Kudos!
11-08-2009 06:15 AM
 
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Re: TX2110US / Windows 7 / WLAN Invisible
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romanonly Honor Student
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Registered: 02-19-2009


romanonly

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Daniel,

 

Firstly, you can't "uninstall" this Windows Update, it's not even really an update so much as it is a driver. The list of Windows Updates installed does not list ANY of the drivers that were installed through Windows Update (nVidia, Wacom, etc.). So I figure, "Okay, I'll uninstall the driver!", but then, how do you uninstall a driver from the Device Manager when the device that you want to uninstall doesn't appear?

 

Secondly, I did install the driver you listed (sp45520) and checked in Programs And Features from the Control Panel confirming that it did in fact install. On a restart, still no wireless. If I keep restarting my computer, once in a blue moon the wireless appears on startup and works fine. Most of the time the device doesn't even exist. I suppose the next time it appears I will attempt to uninstall the driver and reinstall using sp45520. I doubt that will solve the problem of Windows 7 not recognizing that the device is connected. Even in cases where you have the wrong driver at least you can see the device in the Device Manager.

 

I might be forced to purchase an external wireless card until someone manages to find a fix for this problem. Ugggh.

Kudos!
11-08-2009 11:50 AM
 
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Re: TX2110US / Windows 7 / WLAN Invisible   [ Edited ]
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romanonly Honor Student
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romanonly

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Solution deleted: 24 hours later the Broadcom 4321 AG adapter disappeared again.

 

I'M OUT OF IDEAS, SOLUTIONS ARE WELCOMED!

Message Edited by romanonly on 11-10-2009 09:29 AM
Kudos!
11-09-2009 06:01 PM
 
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Re: TX2110US / Windows 7 / WLAN Invisible   [ Edited ]
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romanonly Honor Student
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Posts: 21
Registered: 02-19-2009


romanonly

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So I'm the only guy on the planet running Win7 on my tx2110us? I find it hard to believe I'm the only one on earth with this problem...
Message Edited by romanonly on 11-10-2009 02:46 PM
Kudos!
11-10-2009 02:41 PM
 
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Re: TX2110US / Windows 7 / WLAN Invisible
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Ttttt
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Registered: 11-10-2009


Ttttt

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The same issue here!

Previously I have already had the severe GPU problems (http://[Text Deleted].com/viewtopic.php?f=4&t=48), and just managed to relive my computer through re-radiating my motherboard...

 

Have you tried this? http://h30434.www3.hp.com/psg/board/message?message.uid=159204#U159204

It did not work for me. 

Did you chat with any Hp support? though usually they are very underqualified :smileysad: 

T.

Kudos!
11-10-2009 03:05 PM
 
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Re: TX2110US / Windows 7 / WLAN Invisible
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romanonly Honor Student
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Registered: 02-19-2009


romanonly

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I have tried the "Scan for changes" option in Device Manager, it doesn't work, Windows just pretends the card isn't there. :smileysad:
Kudos!
11-11-2009 10:49 PM
 
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Re: TX2110US / Windows 7 / WLAN Invisible
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Ttttt
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Ttttt

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I managed to solve my problem: it was a hardware issue.

T.

Kudos!
11-11-2009 11:10 PM
 
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Re: TX2110US / Windows 7 / WLAN Invisible
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romanonly Honor Student
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Registered: 02-19-2009


romanonly

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What do you mean it was a hardware issue? Your wireless card is physically broken, or something else?
Kudos!
11-14-2009 01:11 PM
 
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Re: TX2110US / Windows 7 / WLAN Invisible
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Ttttt
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Ttttt

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The connector wasnt properly fixed.

 

Kudos!
11-15-2009 09:25 AM
 
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