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Honor Student
Hi-Hello
Posts: 3
Member Since: ‎11-16-2013
Message 1 of 6 (833 Views)

HP Slate 7 Hard reboot in not working

Hi, 

 

 I have tried multiple time the hard reboot of my HP Slate 7 Hard reboot. But every time after HP logo, it goes to reboot system now. I have charged it with original charger for more than 30 min.  Done has given on : http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?spf_p.tpst=kbDocDispl...

and 

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?sp4ts.oid=5373939&spf...

 

But unable to go ahead, cany any one help me.

 

Regards

Provost
WyreNut
Posts: 11,669
Member Since: ‎07-03-2010
Message 2 of 6 (824 Views)

Re: HP Slate 7 Hard reboot in not working

Hi Hi-Hello, Welcome to the HP Support Community.

 

If you've performed a Hard Reset, and a Factory Reset, and your Slate7 still fails to boot the next task would be a complete re-flash of the device using a Micro SD card.

 

Follow the directions here:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-124316-2&cc=us&dlc=en&lc=en...

 

WyreNut

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Honor Student
Hi-Hello
Posts: 3
Member Since: ‎11-16-2013
Message 3 of 6 (786 Views)

Re: HP Slate 7 Hard reboot in not working

As per direction the zip folder was installed, the installation bar was completed. After restart the system again goes to reboot system now. I am worried about it.

Provost
WyreNut
Posts: 11,669
Member Since: ‎07-03-2010
Message 4 of 6 (779 Views)

Re: HP Slate 7 Hard reboot in not working

[ Edited ]

Time to contact HP about a warranty repair or replacement.

 

To contact HP directly, click this link: http://www8.hp.com/us/en/contact-hp/contact.html

WyreNut

-------------------------------------------------
I am a Volunteer here, not employed by HP.

You too can become an HP Expert! Details HERE!


If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!
Student
Badeeu
Posts: 1
Member Since: ‎12-10-2013
Message 5 of 6 (659 Views)

Re: HP Slate 7 Hard reboot in not working

I am having the same problem.

After reinstalling the tab goes to the earlier reboot screen

Honor Student
Hi-Hello
Posts: 3
Member Since: ‎11-16-2013
Message 6 of 6 (650 Views)

Re: HP Slate 7 Hard reboot in not working

For the same reason I will not recommand HP Slate 7. 

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