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HP Recommended
I have iPad with HP ePrint installed. I can't print password protected pdf on it but I can use HP ePrint on my Android HTC phone to print. How can I solve this?
3 REPLIES 3
HP Recommended

Hi,

 

Solution: send files to HTC phone to print. iPad will always detect password protected and won't print, no crack. I don't know how HTC (or Android) can do this.

 

Regards.

BH
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HP Recommended

Just to reitereate this, password protected PDFs are not supported by the ePrint service.  See this for more info.

 

PDF attachments did not print

 

If a PDF attachment did not print, it may be due to one of the following reasons:

 

  • The PDF is a secure file.
    Secure PDFs provide restricted access to the file by requiring a password to view the content or by restricting certain features such as printing and editing.
    Solution: Ask the author for a non-secure version that can be printed.
  • The PDF was created with an application that was released before 2003.
    Solution: Open the PDF file in a newer version of Adobe Reader or Acrobat, then save the file. If you are unable to save the file, ask the author for a version that was created using an updated application.
     
     
    If a password protected PDF is printing through ePrint from the Androlid device, I'm not certain how it is working as it shouldn't work.
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HP Recommended
Your solution defeats the entire purpose of the HP ePrint application. Might as well go to a PC and print the document.

This is a newly arisen bug that HP needs to fix or the HP ePrint application will soon be thrown on the garbage heap of once useful, now useless applications.

It was a nice app. For now it's toast.

Hardly an "expert" solution.
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