cant connect my slate 7 to my laptop (910 Views)
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Honor Student
mr--tibbs
Posts: 2
Registered: ‎08-06-2013
Message 1 of 6 (910 Views)

cant connect my slate 7 to my laptop

Hi everybody. I've just got my slate 7 and am having problems connecting to the computer with the USB lead. It will charge from the comp using the USB and then the comp asks for the installation CD which I haven't got. Any help would be really appreciated.

 Cheers

Dean
WyreNut
Posts: 10,987
Registered: ‎07-03-2010
Message 2 of 6 (888 Views)

Re: cant connect my slate 7 to my laptop

Hello mr--tibbs, Welcome to the HP Support Community!

 

Check a setting for me.  Unplug the Slate7 from the computer, then proceed.

 

Go to the Settings App/Storage and then tap the Menu icon in the top right corner (looks like 3 little blocks stacked vertically).

 

Tap "USB Computer Connection".  See if the MTP option has been checked.  If not, put a check mark into the box.

 

Try connecting again.

 

WyreNut

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Honor Student
mr--tibbs
Posts: 2
Registered: ‎08-06-2013
Message 3 of 6 (875 Views)

Re: cant connect my slate 7 to my laptop

Hi. Thanks for the quick reply. I've made sure the box is ticked but its made no difference, it is still trying to find the installation CD.

 

Cheers.

Regents Professor
Cloud_Strider
Posts: 5,568
Registered: ‎09-23-2010
Message 4 of 6 (828 Views)

Re: cant connect my slate 7 to my laptop

@mr--tibbs,

 

What operating system is the PC using?

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Tutor
thacheese
Posts: 10
Registered: ‎08-25-2013
Message 5 of 6 (750 Views)

Re: cant connect my slate 7 to my laptop

I'm having a similar issue on a windows 8 laptop.

Intern
mp3lll
Posts: 36
Registered: ‎08-30-2010
Message 6 of 6 (716 Views)

Re: cant connect my slate 7 to my laptop

It may ask you to install "Usb debugging" ?

Check if the Developrt options is on.

 

Yanir.

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