08-06-2013 08:42 AM
Hi everybody. I've just got my slate 7 and am having problems connecting to the computer with the USB lead. It will charge from the comp using the USB and then the comp asks for the installation CD which I haven't got. Any help would be really appreciated.
08-06-2013 06:30 PM
Hello mr--tibbs, Welcome to the HP Support Community!
Check a setting for me. Unplug the Slate7 from the computer, then proceed.
Go to the Settings App/Storage and then tap the Menu icon in the top right corner (looks like 3 little blocks stacked vertically).
Tap "USB Computer Connection". See if the MTP option has been checked. If not, put a check mark into the box.
Try connecting again.
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