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Student
Posts: 1
Member Since: ‎04-20-2017
Message 1 of 2 (81 Views)

After the turbo clean all the colors changed and the pictures were blurred the background is bla

Product Name: Hp7Tablet

After I used the turbo cleaner to clean my display completely changed the colors are faint except black background and some greens

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HP Support Agent
Posts: 3,033
Member Since: ‎07-27-2016
Message 2 of 2 (56 Views)

Re: After the turbo clean all the colors changed and the pictures were blurred the background is bla

@Nanabananna

 

Welcome to HP Support Forums. Smiley Happy I came across your post and would like to help.

 

I understand that you have an HP 7 Tablet and post using the turbo cleaner to clean the display, the display completely changed and the colors are faint except the black background.

 

I would like to know the following information to assist you better:

  • Are you using the HP Stream 7 Tablet or is it some other HP 7 Tablets series? This link will help you to find the model no: http://hp.care/2bygf7l
  • Are you referring to the Turbo Cleaner - Boost, Clean app?

Meanwhile, I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

  • Please restart the tablet and check if it brings back the display to normal.
  • If the issue persists then you may perform a Windows Refresh or a Windows Reset. (Refer to page# 32 of the user guide)

I hope this information helps. Keep me posted. Cheers! Smiley Happy

 

MKazi
I work on behalf of HP

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