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Battery in my Zeen for my e510 exploded
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Top Student
Posts: 2
Member Since: ‎06-30-2015
Message 11 of 155 (2,644 Views)

Re: Battery in my Zeen for my e510 exploded

Yet another eStation with the jiffy pop popcorn battery.

Please  direct the tech guys my way please oh please

Student
Posts: 1
Member Since: ‎06-30-2015
Message 12 of 155 (2,633 Views)

Re: Battery in my Zeen for my e510 exploded

I to have had my battery explode in my Zeen tablet... Really disappointed. :/
Top Student
Posts: 2
Member Since: ‎06-30-2015
Message 13 of 155 (2,615 Views)

Re: Battery in my Zeen for my e510 exploded

what i really want to know is where i can get a replacement battery for this....surely with all the issues listed here someone has replacements for sale.  if someone could provide a link it would be great

Honor Student
Posts: 2
Member Since: ‎07-05-2015
Message 14 of 155 (2,589 Views)

Re: Battery in my Zeen for my e510 exploded too

I went away for a day from home and the Zeen on my HP was split open from the buldging battery, it bursts out from the back of the unit and no longer fits into the HP Photosmart eStation C510a printer.

 

What do I do?

 

Can HP please contact me?


Thank you,

Adam

Provost
Posts: 16,114
Member Since: ‎07-03-2010
Message 15 of 155 (2,578 Views)

Re: Battery in my Zeen for my e510 exploded too

To contact HP directly, click this link: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

Outside the USA: http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

WyreNut

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Tutor
Posts: 2
Member Since: ‎07-24-2015
Message 16 of 155 (2,532 Views)

Re: Battery in my Zeen for my e510 exploded

I had the same issue. My battery exploded out and the zeen is not functional. Now I can't use the printer. It worked for a while, but when I had to replace an ink cartridge, because I couldn't click ok on the zeen, I can't use the printer at all. Is there a way to get a new Zeen?

Moderator
Posts: 4,977
Member Since: ‎07-16-2015
Message 17 of 155 (2,519 Views)

Re: Battery in my Zeen for my e510 exploded

@MrsPerugini

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
Honor Student
Posts: 2
Member Since: ‎07-05-2015
Message 18 of 155 (2,507 Views)

Re: Battery in my Zeen for my e510 exploded

To danny-r, I see you responded to the last poster, but not to my post of 5 July. I tried contacting HP directly by telephony means, but to no avail.
Professor
Posts: 2,493
Member Since: ‎02-17-2015
Message 19 of 155 (2,499 Views)

Re: Battery in my Zeen for my e510 exploded

Hi!, akmacks:

 

You can call, to HP Support Assistance, more near, your home, from ... http://h30434.www3.hp.com/t5/Android-Tablets-e-g-HP-Slate-7/Phone-Assistance-in-the-world/td-p/50380...

Expert Top Contributor (Gold 2016) - Dean (14); now Provost (15), in Spanish Forum.

Kind Regards.
Maké.
Moderator
Posts: 4,977
Member Since: ‎07-16-2015
Message 20 of 155 (2,490 Views)

Re: Battery in my Zeen for my e510 exploded

@akmacks

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation