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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Slate-2800
Android 4.1 and older

N/A

1 REPLY 1
HP Recommended

Hi! @hoosea, Thanks for stopping by HP forums!

 

I understand when you turn on WI-FI on your tablet it is running very slow.

 

Don't worry I will try to help you out.

 

Did you make any software or hardware changes on your PC?

 

Perform a hard restart to unlock the tablet. Press and hold the power button for more than eight seconds. After the tablet fully shuts down, press the power button again to restart.

 

Don't worry I will try to help you out.

 

Use the following steps, in order, to troubleshoot an app if it stops responding:


1. Reboot the tablet 

A hard restart can resolve many tablet performance issues. To perform the hard restart: Press and hold the power button for more than eight seconds. After the tablet fully shuts down, press the power button again to restart.

If the app is now responding, you are done. If the app is still not responding, continue to the next troubleshooting step.


2. Check for system updates 

You must be connected to the Internet to check for updates. Use the following steps to check for system updates on your tablet:


1.On the Home screen, tap the All apps icon, and then tap the Settings icon.


2.In the System section, tap About tablet.

 

3.Tap System updates.


4.Tap Check now.


5.Install any available system updates.

 

Refer this article to further troubleshoot freezing issues with the tablet.

 

 

Let me know if this helps!

Have a great day ahead! 🙂

A4Apollo
I am an HP Employee

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