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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
hp71800
I did a factory reset of my tablet.Now I'm trying to sign back into my Google accounts.But it keeps telling me that the server cannot connect.or it will remain stuck in the signing in screen.what do I do?
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HP Recommended

Hi

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 🙂 

 

As I understand you are unable to sign back into your account after the factory reset,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Did you try resetting the password using the forgot password option?

Have you checked for a solution using related HP Forum posts?

 

If you haven't, Here's a related HP Forums post that seems to have helped others: Click here for the steps.

Also, try these steps to set up your tablet once you log in: Click here

 

Keep me posted, 

If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers! 

Good Luck. 

 

Riddle_Decipher
I am an HP Employee

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