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- HP Community
- Archived Topics
- Tablets and Mobile Devices Archive
- LED Torch Problem
Create an account on the HP Community to personalize your profile and ask a question
03-01-2017 04:33 AM
Dear All,
I have purchased a Slate 6 Voice tab recently. Its Torch ligh is not operational. When i on the light it just blinks but is not operational for time being. However, i have tried two or three softwares of Torch/lights but still the prpblem remains.
Regards,
Solved! Go to Solution.
Accepted Solutions
03-02-2017 06:22 AM
Hi! @shaka1, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!
I understand that you have issues with camera flashlight on your tablet.
Don't worry I will try to help you out.
Did you make any changes on your tablet?
Please try the steps recommended below.
Please check whether other applications running in the background are using camera(such as flashlight), close it and try again
If you have a microSD card installed in the tablet, remove the memory card before resetting the tablet.
From the Home screen, touch the All apps icon, and then touch the Settings icon.
In the Personal section, touch Backup & reset.
Touch Factory data reset.
Touch Reset tablet.
If you set a lock screen password for your tablet, enter your password when prompted.
Touch Erase everything to confirm and begin the reset.
The tablet powers off and the screen shows Erasing. When the reset is complete, the tablet reboots. Set up the tablet by following the steps in the HP support document Setting Up Your HP Tablet.
Refer this article to know more information.
If the issue still persists it is a hardware issue, please contact HP support for service options.
Link to contact HP.
Let me know how it goes!
Have a wonderful day ahead! 🙂
A4Apollo
I am an HP Employee
03-02-2017 06:22 AM
Hi! @shaka1, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!
I understand that you have issues with camera flashlight on your tablet.
Don't worry I will try to help you out.
Did you make any changes on your tablet?
Please try the steps recommended below.
Please check whether other applications running in the background are using camera(such as flashlight), close it and try again
If you have a microSD card installed in the tablet, remove the memory card before resetting the tablet.
From the Home screen, touch the All apps icon, and then touch the Settings icon.
In the Personal section, touch Backup & reset.
Touch Factory data reset.
Touch Reset tablet.
If you set a lock screen password for your tablet, enter your password when prompted.
Touch Erase everything to confirm and begin the reset.
The tablet powers off and the screen shows Erasing. When the reset is complete, the tablet reboots. Set up the tablet by following the steps in the HP support document Setting Up Your HP Tablet.
Refer this article to know more information.
If the issue still persists it is a hardware issue, please contact HP support for service options.
Link to contact HP.
Let me know how it goes!
Have a wonderful day ahead! 🙂
A4Apollo
I am an HP Employee
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