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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-30-2017 10:50 PM - edited ‎01-30-2017 10:55 PM

HP Recommended
Product: HP 10 Tablet
Operating System: Android 4.1 and older

These apps became system apps so they cant be uninstalled and only can be disabled. Even after disabling them they automatically start when I use internet on my Tablet.. They are not removed even after Factory Reset..Please help

12 REPLIES 12

‎01-31-2017 10:41 AM

HP Recommended

Hello, and Welcome to the HP Support Community!

 

If you could provide the exact model number of the tablet, we might be able to locate a firmware reflash for it.

 

WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
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‎02-02-2017 10:35 PM

HP Recommended

MODEL : HP_10_TABLET,   HP 10  1901

Android Version : 4.1.2

India

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‎02-02-2017 10:41 PM

HP Recommended
@WyreNut wrote:

Hello, and Welcome to the HP Support Community!

 

If you could provide the exact model number of the tablet, we might be able to locate a firmware reflash for it.

 

WyreNut


MODEL : HP_10_TABLET,   HP 10  1901,Android Version : 4.1.2, India

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‎02-03-2017 07:30 AM

HP Recommended

I believe the file you want can be found on this page:

 

http://support.hp.com/us-en/drivers/selfservice/HP-10-Tablet/5447816

 

Choose the "WW" (WorldWide") file.

 

Installation instructions here:  http://support.hp.com/us-en/drivers/selfservice/swdetails/HP-10-Tablet/5447816/swItemId/ob-151341-1

 

WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
Was this reply helpful? Yes No

‎03-06-2017 07:36 AM

HP Recommended
Dear, I dont know why but my HP 10 Tablet is not being able to Hardware Reset. I am following the exact procedure as shown in the forum. Please help
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‎03-06-2017 10:04 PM

HP Recommended
Dear, I dont know why but my HP 10 Tablet is not being able to Hardware Reset. I am following the exact procedure as shown in the forum. Please help
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‎03-08-2017 09:46 PM

HP Recommended

Yess Dear I have tried both update.zip files but while updating the system said these updates are not of this phone..

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‎03-08-2017 10:14 PM

HP Recommended
@satishshukla wrote:

Yess Dear I have tried both update.zip files but while updating the system said these updates are not of this phone..

Phone?  You stated you have an HP 10 tablet...

 

HP has basically abandoned it's Android devices.  Many update.zip files are missing, and no matter how much I complain, they do not return.

 

Wish I had a better answer for you!

 

WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
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‎03-08-2017 10:28 PM

HP Recommended
Yess It is a 10 inch tablet.. While verifying the update.zip file it said The udate is not this phone..
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