And that's a wrap for the first #HPExpertDay of 2017!

 

Last week, HP employees participated in the very first #HPExpertDay of 2017, and how! 

 

For the uninitiated, Expert Day is an online event where volunteer HP employees from all around the world swarm the HP Support Forum and do their darndest to help out as many customers as they possibly can for a day.

 

So on March 22-23, 434 HP employees volunteered their time to make sure that every customer who asked a question on the HP Support Forum was helped.  Volunteers from all around the globe descended upon our 7 different language communities – English, French, German, Korean, Chinese, Spanish, and Portuguese – to ensure that no customer was left behind. 

 

Here are the global results:

Thanks to our volunteers, not only did we achieve amazing results, but there were also many happy customers on #HPExpertDay:

 

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Brilliant bibet80! You are right! And so simple! Disconnecting the power doesn't work but taking the battery out (and putting it back) does. Thank you!

-said to @bibet80

 

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“Thank you very much KPS323. It worked. I am happy =)

-said to @KPS323

“Thank you VERY much, Mundutha. Your reply was a big help and I made copies of your instructions and the information. Have a great day.”

-said to @mundutha


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“Thank you so much for all your help i have download the manual which looks very helpful.”

-said to @Mister_Do

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“Such a simple solution... restart the printer AND the computer! Why didn't I think of that? Thanks so much!”

-said to @Sindu_et

 

Some employees even gathered in person to help customers together.  We call these get-togethers Expert Villages.  Check out the size of that Singapore Village!

Hats off to all the folks who volunteered their time to make a difference for our customers on #HPExpertDay

 

For more information on Expert Day, be sure to check out our Expert Day page and follow @HPSupport on Twitter to stay up to date on upcoming events.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation