One of the first pieces of information you're asked to provide when searching for support on HP's Customer Care website is your product model. Here on the support forums, we ask you to provide that information in your first post to help out whoever might be answering your question.
Well how do you find your product number? "Easy" you say, "it's the name and number under the right side of my notebook screen, right?" Maybe. But probably not! Confusing right?
In this week's featured post, ignatz13 posted this very question, which was quickly answered in ten minutes by DavidPK, one of our top Experts. To learn how to find the product number for your HP Notebook PC, check out this document. Or, if you need to find the product number for another type of product, you can check here. Hopefully this will eliminate some of the confusion we see!
Now it's time to announce and congratulate the Top 20 posters of the week. We've got a new #1 this week! Pcwizard posted nearly 200 times this week. Close on his heels are erico and Paul_Tikkanen, in 2nd and 3rd place respectively. Great job, gentlemen - mega kudos to you!
To everyone who helped out another member on the HP Forum this week, thank you. YOU are what make our Community so A-MAZING!