September was such an exciting month on the HP Support Forum that I don't know where to start!

I think the biggest piece of news for the month was the incredible success of our Expert Day event.  This was the largest Expert Day yet, with forum visitors coming from everywhere from Christmas Island, to Uganda, to Iceland, to Japan, to Canada. 

It was a fun time for everyone involved and so many questions were answered.  One of of my favorite quotes from the day was from DavePsGarage: "Wow!!!  It's working.  I can't begin to thank you enough!!! Not enough Kudos permitted to express my appreciation to you for hanging in there until you got the solution to my situation."

If you missed this Expert Day, don't worry, not only are there are ALWAYS Experts on the forum ready to answer your questions, our next big bang event will take place in January.

It's now my pleasure to highlight two members who have made their mark on our Community this month.

Hello there!

Have you ever thought about an easy way to know what's going on in our forum?

What is trending, what is new?

Well, check this post and you will find out! 

There are many reasons to return a computer to its factory state. 

 
Maybe you have a virus and you want to reinstall everything.  Or maybe you just want a fresh start.  Or maybe you want to donate it.  Or maybe, like Photorich56, in the Post of the Week, you want to give your computer to someone else, perhaps a friend or a son or daughter.

Restoring a computer to its original state is very easy as long as you have the recovery disks handy, but what if you don't?

Continue reading to learn about a couple of options that might be available if you don't have your disks, and they are no longer supplied by HP.