When you need customer service support from a company, whether it's phone or online chat, how long do you typically wait for help?  10 minutes?  20?  30?  Sometimes even a whole hour, right?  I once waiting on hold for 45+ minutes just to order a part for my broken doorknob.

Well the Consumer Support Forum might just be the best way to go, because often, an answer will be given in just a couple of minutes... in true Disney's Speedy Gonzales style! 

In this week's showcased post, we'll see an example of just that - an answer was received in only 6 minutes.  Continue reading to learn more.

The highlight of January on the Consumer Support Forum was definitely Expert Day.  This was the biggest Expert Day yet, with more than 200 Experts answering questions on the boards. 

Hopefully everyone enjoyed themselves and got their questions answered.  If you missed it, don't worry, there are always Experts solving problems on the boards (so go ahead... post!).  Our next Expert Day will happen in April, so keep your eye on this post for details as they are available.

As part of the Best of January, it's now time to showcase two of our standout members from the last month.