When you need customer service support from a company, whether it's phone or online chat, how long do you typically wait for help?  10 minutes?  20?  30?  Sometimes even a whole hour, right?  I once waiting on hold for 45+ minutes just to order a part for my broken doorknob.

Well the Consumer Support Forum might just be the best way to go, because often, an answer will be given in just a couple of minutes... in true Disney's Speedy Gonzales style! 

In this week's showcased post, we'll see an example of just that - an answer was received in only 6 minutes.  Continue reading to learn more.

After reading through lengthy support documents, have you ever wished that someone would just SHOW you how to fix your computer or printer issue instead of having to wade through confusing technical instructions?  Well, often a picture, and in this case a video, is worth a thousand words of geek-speak.

In this Post of the Week, skippyjohnson shares a series of videos demonstrating how to locate a driver on the HP Support website and then how to install it.