September was an exciting month on the HP Support Forum, with special events, high participation, and many problems solved!
The biggest news item for the month was the terrific success of our Expert Day event. Expert Day is always a fun time, which proved to be the case again. Even more exciting though, was that we took Expert Day on the road for the very first time!
Keep reading to learn more about Expert Day and our showcased members for September.
The highlight of April on the HP Support Forums was not "spring showers," it was Expert Day! These events are always a big deal for us here, but this one was huge; the energy and enthusiasm was fantastic, and we had the most HP Experts we have ever had participating in the day.
We expect to have another Expert Day in September. We will post the information on this page once it is available, so be sure to save it to your favorites.
Now it is time to introduce two community members who stood out in April - continue reading to meet them.
Expert Day ended yesterday, and what a day it was! It really was a "Big Bang" of an event, with greater than 135,000 people showing up on the English Consumer Forum, and more than 200 Experts logged in to solve problems. See the pic on the right for a handful of the Experts who were helping out.
If you missed Expert Day, don't worry, we'll be having another one in January - bookmark this page, and we'll post information as soon as it is available.
We always have Experts out on the forum though, so feel free to ask away. You can also search for an answer, because chances are your issue has already been solved by the Community.
This week, our showcased post comes from Expert Day. We solved all types of issues during the event. Everything from simple questions, such as "Where do I buy a power cord?" to more complicated BIOS requests, like this one.
And it's Back to School time! As the lazy days of summer draw to a close (sad face), the HP Support Forum really comes alive, so if you're looking for help with your HP product, THIS is the place to be. Welcome new members, and hello again to those who are returning.
We will begin the fall season with a Computing and Printing Expert Day! This exciting event will occur for 24 hours next week, right here on the HP Support Forum. So, be ready with questions for the HP Experts. Last time we had over 200 Experts participating, and they had a blast!
The event will also be taking place on the French, German, Portuguese, and Enterprise Business forums, and all computing and printing topics are fair game.
As is our monthly tradition, it's now time to recognize two community members who have really made a difference during August. Continue reading to learn who they are.
So many exciting things happened during the last month on the HP Support Forum. Several improvements were implemented during April - one of the highlights is a brand-new "Ask A Question" box which you'll see at the top of each board. This will make it much quicker to get your questions asked and to search for solutions that already exist on the boards.
If you're a fan of Twitter, I'd also like to direct your attention to this thread, which discusses the new Twitter handle and stream for the HP Support Forum. Be sure to follow us!
Also in April we held another tremendously successful Expert Day in the Community. Over 250 HP and Microsoft Experts helped members across our English, Simplified Chinese, and Enterprise Business support forums. Many questions were answered and problems solved! Stay tuned for details on the next HP Expert Day event which is slated for June.
Now it's time to share the two members who are featured this month. Read on to learn more.