Let's talk about printing with Airprint!  Do you want to use your iPad to print to your wireless enabled HP printer? 

Well it's definitely possible, and it makes things so much simpler than having to first transfer the document from your tablet to your computer.

In this week's showcased post, you can learn how to setup Apple's AirPrint over a wireless network.  It's really very easy.  Read on to learn more...

In November, all of us who work on the HP Support Forum were busy with a flurry of background projects to prepare for the unveiling of our new look, which happened last week.  If you have any comments or issues with this new look, we've set up a special board where you can post your questions.  

We also announced the date of our next Expert Day, which will begin at 7am PST on January 11th.  If you've never been to an Expert Day we flood the boards with HP Experts who are here to answer whatever questions you may have about your HP product.  We always have Experts in the community, but on Expert Day there are more than 200 participating!  To learn more about the event, click here.

Now it's time to recognize two members of our Community who really stood out during November.

Have you ever found yourself in printer insanity?  Print jobs not cancelling out properly, printing when you don't want them to,  printing, printing, printing, forcing you to yell, "STOP PRINTING!"

Yes, it had happened to the best of us.  It's frustrating.

This week, we highlight a post that should help resolve many of these "crazy printer" moments.  Hopefully this tip will prevent most of us from having yet another verbal altercation with an inanimate object.

Want to know what's going on with printers in the HP Support Forum?  Let's talk about what is going on in the printing world!

What conversations are trending, and what is new?

Check out this post to find out about October's hot topics in printing!

Are you a fan of desktop computers? Want to know what's going on with desktops in the HP Support Forum?

What conversations are trending, and what is new?

Check out this post to find out about October's hot topics in desktop computing!

Want to know what's going on with notebook computers in the HP Support Forum?

What conversations are trending, and what is new?

Check out this post to find out about October's hot topics in notebook computing!

October was a fantastic month on the HP Consumer Support Forum!  We saw huge numbers of people coming to the forum for help, with many questions answered and problems solved.

Every month, the Best of the Month, we showcase two members who made a difference in the community during the month.  These two members really did their part to help other members, and they are one of the reasons the forum performed so well during October.

Read on to learn who these two individuals are.

Anyone planning to see Puss in Boots this weekend?  It's really taken the box offices by storm this week, its first week in the theaters.

Well, if you or your kids are a fan of this adventurous feline, HP has partnered with DreamWorks to develop a fun new print app for you to download.

This week, our showcased post provides a detailed guide to help you install and use the Puss in Boots Print Club app.  Continue reading to learn more and find out how to download it.

Have you ever needed to know your HP computer's specs?  Perhaps out of curiosity, or maybe to perform an upgrade?

Well it's very simple to find this information if you know where to look, and in this week's featured post, lasvegaswireman helps a fellow member do just that.

Continue reading to see the post of the week and to learn how to easily determine the specifications for your notebook or desktop PC.

Hello there!

Are you a desktop lover? Wanna know what's going on in our forum?

What is trending, what is new?

Check this post to find it out





Hello there!

Let's talk about what is going on in the printing world! 

What is trending, what is new?

Check this post and you will find out!





September was such an exciting month on the HP Support Forum that I don't know where to start!

I think the biggest piece of news for the month was the incredible success of our Expert Day event.  This was the largest Expert Day yet, with forum visitors coming from everywhere from Christmas Island, to Uganda, to Iceland, to Japan, to Canada. 

It was a fun time for everyone involved and so many questions were answered.  One of of my favorite quotes from the day was from DavePsGarage: "Wow!!!  It's working.  I can't begin to thank you enough!!! Not enough Kudos permitted to express my appreciation to you for hanging in there until you got the solution to my situation."

If you missed this Expert Day, don't worry, not only are there are ALWAYS Experts on the forum ready to answer your questions, our next big bang event will take place in January.

It's now my pleasure to highlight two members who have made their mark on our Community this month.

Hello there!

Have you ever thought about an easy way to know what's going on in our forum?

What is trending, what is new?

Well, check this post and you will find out! 

There are many reasons to return a computer to its factory state. 

 
Maybe you have a virus and you want to reinstall everything.  Or maybe you just want a fresh start.  Or maybe you want to donate it.  Or maybe, like Photorich56, in the Post of the Week, you want to give your computer to someone else, perhaps a friend or a son or daughter.

Restoring a computer to its original state is very easy as long as you have the recovery disks handy, but what if you don't?

Continue reading to learn about a couple of options that might be available if you don't have your disks, and they are no longer supplied by HP.

Many of us have had our hard drive fail, causing us to lose large amounts of important data and files.  It's not fun, is it?  This is one of the biggest fears of many computer users.

Well, I learned something new in this week's featured post, so I thought I'd share the information with everyone.  There is some very useful software available that can help analyze the health of your hard drive, providing alerts to issues, before it is too late.

Continue reading to learn more about the post of the week, which occurred during Expert Day.

Expert Day ended yesterday, and what a day it was!  It really was a "Big Bang" of an event, with greater than 135,000 people showing up on the English Consumer Forum, and more than 200 Experts logged in to solve problems.  See the pic on the right for a handful of the Experts who were helping out.

If you missed Expert Day, don't worry, we'll be having another one in January - bookmark this page, and we'll post information as soon as it is available.

 
We always have Experts out on the forum though, so feel free to ask away.  You can also search for an answer, because chances are your issue has already been solved by the Community.

This week, our showcased post comes from Expert Day.  We solved all types of issues during the event.  Everything from simple questions, such as "Where do I buy a power cord?" to more complicated BIOS requests, like this one.

What happens when you empty the trash on your PC?  The files, documents, and photos that you "threw away" are lost forever, right?  Well, apparently NOT!

This week, we showcase a post about this very topic.  I'm sure many of us have believed an important file was gone forever after emptying our computer's trash bin, but DavidPK, one of the HP Community's top computing experts, teaches us that all hope may not be lost.

Keep reading to learn about file restoration options that may be of help.

And it's Back to School time!  As the lazy days of summer draw to a close (sad face), the HP Support Forum really comes alive, so if you're looking for help with your HP product, THIS is the place to be.  Welcome new members, and hello again to those who are returning.

We will begin the fall season with a Computing and Printing Expert Day!  This exciting event will occur for 24 hours next week, right here on the HP Support Forum.  So, be ready with questions for the HP Experts. Last time we had over 200 Experts participating, and they had a blast! 

The event will also be taking place on the French, German, Portuguese, and Enterprise Business forums, and all computing and printing topics are fair game.

As is our monthly tradition, it's now time to recognize two community members who have really made a difference during August.  Continue reading to learn who they are.

A toolbox full of tools can usually solve most household problems, right?  Even if you've only got a couple of common tools, maybe a hammer, screwdriver, wrench, saw, and tape measure, you should be ok. 

 
Well, I bet most of you didn't know that HP has its very own set of tools that can find and fix many common printer problems.

In this week's featured post, one of the community's top printing experts offers some very simple advice, including information on HP's Diagnostic Tools, which ultimately solves another member's printer issue.

Continue reading to learn more.

"Together Everyone Achieves More." "There is no I in team." "In union there is strength." 

We've all heard these cheesy teamwork slogans, but right here on the HP Consumer Support Forums, these quotes really ARE reflected in real life.

This week we showcase a post that exemplifies teamwork and collaboration.  Calvert48 came to this Community looking for help installing his new wireless card.  Not surprisingly, TWO top forum members provided him with expert guidance.

It very common that members of the Community take on a complex computer project, only to find themselves stopped in their tracks by something unexpected.

Perhaps they were trying to get rid of virus.  Or maybe they were upgrading a video card.  Or, as in this week's featured post, replacing a corrupted hard drive. 

Luckily we have a wealth of experts on the HP Support Forum, like pepe999, who are ready and willing to help in situations such as this.

There are many questions that come up on the HP Consumer Support Forum over and over and over again.  Some of these problems are short with easy fixes, and others involve long multi-step processes to solve. 

Some of our top contributors have written guides which answer these common complicated questions. To reinforce just how useful they are, these posts are the highest viewed and kudoed posts in our Community.

This week we're highlighting one of these excellent guides, specifically, Daniel_Potyrala's guide to help members upgrade their dv6000 and dv9000 notebooks to Windows 7.  Read on to learn more...

Even though many of our Community members are thoroughly enjoying summer vacations and activities, we're still seeing many problems solved on the boards!  We've also made quite a few enhancements over the last couple of weeks that you may have noticed, which will help you to post easier, find the correct board, and ultimately get your question answered.

If you are new to the forums, or just need some extra help asking your question, be sure to check out this board.  There are some new videos to help you make a post, search, and more.

Also, get excited, because we have set a date for the next EXPERT DAY!  The event will take place for 24 hours, beginning at 7am Pacific on September 21st.   You can read more about the event here.

This month, we showcase two members who have gone above and beyond to help other Community members during July.

In the words of new Community member, sshehab, "I need help because my eyes have begun to hurt me!"

Screen resolution may seem like such a simple thing, but in reality, a computer's display can make or break a user's experience with the unit, causing headaches, eye strain, frustration, and loss of productivity.

This week we showcase a post where a member has just purchased a new notebook, and he is unable to find a resolution that works for him.

You have spoken, and we have listened!

We are always trying to improve your experience on the forums, so we are constantly collecting and acting on feedback from our members.

One of the top struggles for new members in our community is making a post, so this week we are featuring a thread that will hopefully simplify your experience here.

"Great minds think alike," isn't that how the saying goes? 

This week we showcase a post about upgrading a video card where two forum members come up with similar solutions to the same problem, and ultimately the issue gets solved.  There's actually a pretty amazing coincidence too!

Continue reading to learn more...

Did you know we have GENIUSES on the HP Consumer Support Forum?   Well, I definitely had my suspicions. There really is a great group of members in this community, but I didn't know for sure.

In this week's featured thread about sound and audio, JunYi certainly thinks there are geniuses on this board, and I'm inclined to believe him!

Read on to learn more...

Most of the questions that are asked out on the boards are fairly simple, and the answers come quickly and easily.

Occasionally though, we see toughies - difficult questions, with long and complicated solutions, sometimes with numerous steps to perform.

This week's featured thread is a long and bumpy road, but ultimately the original poster finds success. If you want to see why DavidPK is one of our top forum members, this thread is why.

This blog is not only a place to post tips, tricks, and examples of fantastic posts, it is also a venue to recognize the people, both HP employees and non-HP members, who are doing a great job solving problems out on the boards every day.

One of the best aspects of being part of the HP Support Forum is the ability to speak directly with HP customers, truly satisfying them in their quest for product support and guidance.

In this week's showcased post, which was one of the best testimonials I have ever seen, we have done just that.

We've seen some amazing and unique issues pop up on the HP Support Forum, but this is a new one! 

While recalling the famous lightning scene from "Back to the Future" I did some Googling to find statistics, and I learned a couple of tidbits. 

I learned that 6.5% of home property damage insurance claims are due to lighting strikes, and that the odds of a person being struck by lighting in a given year are one in a million.  And, did you know that lightning strikes the earth 100 times each SECOND?

Yes, that's right, this week's featured thread is about a lighting strike!