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- Re: Boot warning: battery capacity is low
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11-26-2016 08:24 AM
Please advise how to remove the error message during the boot : battery capacity is low
1) how to move this warning to silence mode (ignore)
2) what is battery id and please advise how to order it in internet stores (ebay, aliexpress etc.)
Thank you!
Solved! Go to Solution.
Accepted Solutions
11-27-2016 04:18 AM
Thank you your reply,
Battery warranty is one year from the time of unit purchase.
If the Battery Check indicates the battery should replaced and a Warranty ID is provided in the instructions to contact HP, then the battery replacement may be covered under warranty.
Please contact HP here :
Hope this helps, for any further queries reply to the post and feel free to join us again
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Thank You,
GBL84
I am not an HP Employee
11-27-2016 03:23 AM
Sorry to hear about your issues with the battery. Let's see if we can point you in the right direction.
If the battery test fails, please replace !!
Battery
6-cell, 2.58-Ah (57-Wh) polymer battery
580686-001
You may order it from HP Part Stores : http://hp.care/2eyb3Bh
or
http://www.ebay.in/itm/57WH-Battery-for-HP-Pavilion-dm3-577093-001-580686-001-/140540870594
https://www.amazon.com/60WH-Battery-Pavilion-577093-001-580686-001/dp/B004AX7S6W
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
11-27-2016 04:18 AM
Thank you your reply,
Battery warranty is one year from the time of unit purchase.
If the Battery Check indicates the battery should replaced and a Warranty ID is provided in the instructions to contact HP, then the battery replacement may be covered under warranty.
Please contact HP here :
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
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