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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-12-2017 03:43 AM

HP Recommended
Product: Pavilion dv6
Operating System: Microsoft Windows 7 (64-bit)
I turn my computer off by going to the shut down process , once I hit shut down the screen went blank, but the light dont get off and it on for hours and wont get off i have window 7 home premium instal yesterday..i have installed the driver,,is driver are giving the problem bcoz it was fine before it ,if yes which driver bcoz i hv instal many of them!!
1 REPLY 1

‎03-12-2017 05:11 AM

HP Recommended

Take a look at this:

 

http://www.thewindowsclub.com/windows-will-not-shut-down

 

Shutdown event tracker:

 

http://www.thewindowsclub.com/how-to-enable-the-shutdown-event-tracker-in-windows-7

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