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Student
Posts: 1
Member Since: ‎12-12-2013
Message 1 of 8 (854 Views)

Win 10 64 bit driver for HP hs3110 HSPA+ Mobile Broadband device

Product Name: HP EliteBook 820 G1
Operating System: Microsoft Windows 10 (64-bit)

Good day, I need assistance with a driver for the onboard 3g as the driver supplied by HP on the driver side is not working at all. I have tried the win 8.1 64bit driver as well but with no luck. Any suggestions as my client hates using a external dongle which does work but keeps on going missing in his laptop bag.

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Honor Student
Posts: 3
Member Since: ‎10-21-2016
Message 2 of 8 (521 Views)

Re: Win 10 64 bit driver for HP hs3110 HSPA+ Mobile Broadband device

hI, i have the same problem, afer installing Windows 10 Enterprise i had this situation

broadband.png

Honor Student
Posts: 2
Member Since: ‎10-21-2016
Message 3 of 8 (517 Views)

Re: Win 10 64 bit driver for HP hs3110 HSPA+ Mobile Broadband device

Hi,

we're having same problem here, tried tons of different drivers with no luck.

modem is not installed in control panel and there are 2 devices with (!) in device manager: HP hs3110 HSPA+ Mobile Broadband Device.

any idea ?

thanks

Matteo

Honor Student
Posts: 3
Member Since: ‎10-21-2016
Message 4 of 8 (516 Views)

Re: Win 10 64 bit driver for HP hs3110 HSPA+ Mobile Broadband device

After Uninstalling COM4 and COM5, devices have not been recognized broadband-2.png

Teacher
Posts: 95
Member Since: ‎09-20-2016
Message 5 of 8 (504 Views)

Re: Win 10 64 bit driver for HP hs3110 HSPA+ Mobile Broadband device

Hi ,

 

Could you install the below driver and check ?

 

HP hs3110/hs3114 Mobile Broadband Drivers

 

Type:Driver - Network
Version:12.1803.2.10 Rev.A(27 Nov 2015)

 

 

Link : http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_165286_1#tab-history

 

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

 

I am an HP employee!!

 

r-K

 

Honor Student
Posts: 2
Member Since: ‎10-21-2016
Message 6 of 8 (487 Views)

Re: Win 10 64 bit driver for HP hs3110 HSPA+ Mobile Broadband device

actually is not working. after I download any of these drivers (HS3110 ones) with the usual .exe swpack I'm able to run installation that enter the first usual extraction part in c:\swsetup\spXXXXX folder but after that nothing. I can also try to force HPInstaller manually, even run as Administrator (the user I'm logged in is administrator anyway) and it always run into nothing. no messages. no log. nothing. In the end if I try to update drivers manually from device manager control panel, looking into c:\swsetup\ folder and subfolders it always end without finding valid drivers to use ...

It doesn't seem to be a valid package sowehow ...

Thanks Face

Student
Posts: 1
Member Since: ‎03-17-2017
Message 7 of 8 (66 Views)

Re: Win 10 64 bit driver for HP hs3110 HSPA+ Mobile Broadband device

[ Edited ]

I have same issue on HP Elitebook 840 G1 with windows 10 pro  x64

everything works fine on Windows 7 Enterprise so it is not hardware issue.

 

newest driver  (dated december 2016) doesn't work either, also newest driver caused change to name visible in device manager to Generic Mobile Broadband Adapter.

hpFile.PNG

 

 

 

Honor Student
Posts: 3
Member Since: ‎10-21-2016
Message 8 of 8 (38 Views)

Re: Win 10 64 bit driver for HP hs3110 HSPA+ Mobile Broadband device

Hi guys, my HP 820 G1 still has the problem, on my Windows 10 Enterprise x64 configuration the device isn't working.

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