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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-17-2017 09:40 PM

HP Recommended
Product: Probook 4545s
Operating System: Microsoft Windows 7 (64-bit)
My Probook sat pretty much idle from the web for about 12 months only to update windows and essentials. No new programs or apps. Chrome and user files are in normal ranges. 'C' drive suddenly jumped from 60% to 97% and can't be explained readily. I have moved all media files (32gb) to external storage and no change in amount of free space (448mb). I am stumped. WindowsForum search results are antiquated!
3 REPLIES 3

‎03-17-2017 11:44 PM

HP Recommended

Hello,

 

Thank you for posting in the HP Support forum. Welcome !

 

You can use free disk space analyzer software such as the great TreeSize >> http://www.jam-software.com/treesize_free/

It can tell you which stuff you have on your computer uses the most space and you can see what hides where.

 

You can run programs such as CCleaner (www.piriform.com)  or

the built-in Disk CleanUp  to delete unnecessary temporary files

>> http://www.tenforums.com/tutorials/3012-disk-cleanup-open-use-windows-10-a.html

 

 

Hope this helps. After running TreeSize, you may want to take a screenshot with all details shown and post it back here. I will try to guide you.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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‎03-21-2017 01:34 PM

HP Recommended

As mentioned, there are file folder size tools you can use to fine where the usage of the drive is. also, if you updated Windows, perhaps an older version remains in your drive?

I work for HP. However, all opinions and comments are my own.
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‎03-22-2017 08:29 AM

HP Recommended

First of all, please run "Disk Cleanup" by clicking Windows Key > Type in "Disk Cleanup" in Search > Click Disck Cleanup.

 

Please look at the size for Temporary Internet Files, Temporary files, .., and so on > click the filess to delete > Press OK.

 

I work for HP. All opinions and comments are my own.

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