03-18-2017 09:06 AM
hello i have buy a probook 6560b from sombody
now there is a bios password
i dont have the pasword en nether other person
what do do now
03-18-2017 10:03 AM
Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
When talking to the HP rep ask them to escalate your service request.
Or download these files.
Insert clean USB flash drive.
Then run USB Image tool.
Choose the flash drive then click on RESTORE.
After restore remove flash drive.
Insert flash drive into locked laptop and boot. ”If HDD is installed remove before booting.”
At C:\OUTPUT type CD.. “Then hit enter”
Type HPBR “Then hit enter”
First thing is to save your settings.
Select #3 re-program.
Press “S” to save system information.
Type HPBR and hit enter.
Since your model is not listed select “SHOTGUN.”
After reboot repeat “SHOTGUN” a second time.
I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.
****Please mark Accept As Solution if it solves your problem****
Microsoft Registered Refurbisher and Registered Microsoft Partner
03-22-2017 09:01 AM
You may want to try to use the Windows login password. If this does not work, please contact HP.
I work for HP. All opinions and comments are my own.
03-22-2017 09:05 AM
i have search google end i find somthing about i file i need from hp
- HP PCs - Changing the Default Apps (Windows 10)
- HP Notebook PCs - Using the TouchPad or ClickPad (Windows 10)
- HP PCs - Forgot the Sign-in Password (Windows 10)
- HP Business PCs and Tablets - Performing a Hard Reset or Forced Reset
- HP PCs, Tablets and Accessories - Using USB Type-C to Transfer Power and Data