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Honor Student
Posts: 2
Member Since: ‎12-26-2013
Message 1 of 5 (315 Views)

HP Pro 3310 lost Win 7 Pre Install

I have HP Pro  3310, suddenly death. I contact HP Service Center in Indonesia. It has been repaired with Win 7 Pro OS, but  when i hit F11, i didnt restore my PC with win 7 Pro. Why  ?

 

Regards,

 

 

Andi

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Teacher
Posts: 141
Member Since: ‎10-30-2013
Message 2 of 5 (275 Views)

Re: HP Pro 3310 lost Win 7 Pre Install

HI probably what they did is format the hard drive, and erased all your files, that's why you cannot restore your PC.
Honor Student
Posts: 2
Member Since: ‎12-26-2013
Message 3 of 5 (256 Views)

Re: HP Pro 3310 lost Win 7 Pre Install

So what can i do. My PC still have warranty

Teacher
Posts: 141
Member Since: ‎10-30-2013
Message 4 of 5 (244 Views)

Re: HP Pro 3310 lost Win 7 Pre Install

hi, what are you trying to restore your files?

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Tutor
Posts: 10
Member Since: ‎08-26-2014
Message 5 of 5 (221 Views)

Re: HP Pro 3310 lost Win 7 Pre Install

Hi

 

 "F11" Recovery function might be failed to use  when the original disk partition being changed/deleted. 

  You need to contact with local HP sevice Center for checking the disk partition still keep as original.

 

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