Honor Student
Posts: 2
Member Since: ‎12-05-2013
Message 1 of 2 (1,662 Views)

HP T310 factory default


I have just received a HP T310 which is password locked and I'm looking for a way to factory default it.

Unlike other thin client platforms, HP didn't post any USB recovery image for this model.

Web interface has been disabled.

Factory default hotkey has been disabled.

I have even opened it up hoping to remove battery but there isn't any coin battery inside.

Other connectors that I can see inside are 4-pin RS232, 10-pin SPI-Flash, 6-pin MCU header.

Appreciate if anyone knows what else can be done to recover this device.


Posts: 8
Member Since: ‎02-24-2014
Message 2 of 2 (1,554 Views)

Re: HP T310 factory default

Please contact HP Support. They will help you provide the needed information to receive a Challenge Code to unlock the system.

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