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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-05-2013 02:33 PM

HP Recommended

After re-installing the OS, the following drivers are missing:

 

 

Ethernet controller
PCI\VEN_8086&DEV_10BD&SUBSYS_281E103C&REV_02\3&B1BFB68&0&C8


Audio device
HDAUDIO\FUNC_01&VEN_11D4&DEV_1884&SUBSYS_103C281E&REV_1001\4&2D9F5967&0&0001


PCI simple comm device
PCI\VEN_8086&DEV_29D4&SUBSYS_281E103C&REV_02\3&B1BFB68&0&18


Unknown
ACPI\IFX0102\1

Video Controller
PCI\VEN_8086&DEV_29D3&SUBSYS_281E103C&REV_02\3&B1BFB68&0&11


Video controller
PCI\VEN_8086&DEV_29D2&SUBSYS_281E103C&REV_02\3&B1BFB68&0&10

 

Please, any suggestions on where I can find them?

6 REPLIES 6

‎05-05-2013 03:09 PM

HP Recommended

Hi:

 

I will take a guess and say that you need the drivers for XP.

 

If I am wrong, then use the equivalent drivers for the operating system you are running from the dc5800 support and driver page.

 

First install the chipset driver and reboot:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

Then install the graphics driver and reboot

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

Audio:

 

First install the MS UAA driver and reboot

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

Then install the audio driver and reboot

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

PCI Simple:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

Ethernet:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

Unknown:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

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‎05-05-2013 03:47 PM

HP Recommended

You are right, The OS is XP service pack 3.

 

Thank you for your help. All of the devices are now working properly except the Ethernet Controller: when I tryed to install it, I got the following message:

 

"No Intel Networks connections found in this computer. No drivers were installed."

 

 

Please advice.

 

 

 

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‎05-05-2013 04:45 PM

HP Recommended

You're very welcome.

 

Sometimes the Intel driver that HP posts doesn't work.

 

This one directly from Intel will. First file listed is for 32 bit.

 

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18717&lang=eng&OSVersion=Windows%20X...

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‎05-05-2013 07:00 PM

HP Recommended

Excellent! Now everything is working. You are awesome!

 

Thank you very much for your help. I really appreciate it.

 

Have a wonderful week.

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‎05-06-2013 05:38 AM

HP Recommended

You're very welcome.

 

You have a great week too.

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‎05-08-2013 01:22 PM

HP Recommended

Glad you are up and running. (Assuming you can get to the network)...

 


Best, however, is to use the Softpaq Download Manager (www.hp.com/go/sdm) to install all available and needed updates for your systems. Just a note of caution to only select and update h/w driver and BIOS (needs to be done independent of any other updates) with SDM, a great tool that will not do the WRONG thing

I work for HP. However, all opinions and comments are my own.
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