06-09-2014 12:19 AM
i have been trying to install windows 7-64 Bit on System Model HP Compaq 8100 Elite CMT PC which is currently installed windows 7-32 bit.
it will boot and stuck with Windows 7 logo,and restart.tried with windows 8 also.
but i can install windows 7-32 bit without any issues.
can you please help me where is the exact problem.
in bios alreadt Intel VT is enabled.
BIOS Version/Date Hewlett-Packard 786H1 v01.05, 09-Jun-10
System Type X86-based PC
Hardware Abstraction Layer Version = "6.1.7601.17514"
Processor Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz, 3333 Mhz, 2 Core(s), 4 Logical Processor(s)
the above details are the system information.
waiting for support.
06-11-2014 06:42 AM
are you trying to image from a windows DVD or from a usb drive?
is it a dvd you have burnt or a propper Windows DVD?
have to tried defaulting the bios to default settings?
06-16-2014 11:46 PM
i have tried with USB Bootable,original OEM DVD and another bootable disks,all are giving me the same result,as just stuck with windows boot logo and restart.
windows 7-32 bit -no issues.
07-04-2014 12:38 AM
Had the same problem on an 8100 Elite SFF. Tried every BIOS setting. Tried flashing the BIOS.
Turned out it was a RAM problem. I was using 2x 4GB PC3-10600 unbuffered - which should be supported - but it was the problem. Same spec RAM from a different manufacturer solved the problem.
07-04-2014 12:45 AM
P.S. Does your PC have >4GB RAM by chance? If you had a problem with the RAM above the first 4GB, then you'd have issues in a 64-bit OS but not a 32-bit OS.