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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-16-2017 05:07 PM

HP Recommended

Then please contact the support team in your region and submit an impact case to draw R & D's attention. They might ask you to provide the necessary log, be prepared for that.

I am an HPI Employee.
My opinions are my own, and do not express those of HPI.
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‎02-20-2017 12:33 AM

HP Recommended

Hmm, how do I that?

I thought it was no support on HPDM..

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‎02-20-2017 01:17 AM

HP Recommended

You can open a case via this website: support.hp.com

I am an HP Employee.
My opinions are my own and do not express those of HP.
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‎02-20-2017 01:21 AM

HP Recommended

No sorry, cannot.

They require service agreement ID or serial number.

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