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Honor Student
Posts: 2
Member Since: ‎01-24-2013
Message 1 of 20 (156,738 Views)

HP Pro 3500 MT Windows 7 Ethernet Controller Driver

Hey all :smileyhappy:

 

I'm having a problem with the HP Pro 3500 MT PC. It came installed with Windows 8, but because the PC is for work, I needed Windows 7. So, I installed Windows 7 Professional 64-bit and now I can't get the Internet working at all. The computer tells me that I don't have a driver and there are no network adapters listed in Device Manager.

 

 I've tried installing the correct drivers from the HP website, but the PC returns with a message saying that the drivers could not be installed. I go to reboot the PC, to see if that brings me any luck, and the computer then won't start as it says that Windows could not be loaded as an unsigned driver has been found (or something along the lines of that). The only solution then is to reinstall Windows 7 Professional 64-bit but I still don't have the Internet working. 

 

I have three devices listed in the 'Other Devices' section of Device Manager, each with a yellow exclamation mark beside them. They are: Ethernet Controller, PCI Simple Communications Controller and SM Bus Controller. I've already tried contacting HP Support, even though I'm in the UK but they hung up on me when I explained the situation to them, so my faith in them has decreased quite a bit. 

 

Any help with this would be greatly appreciated as I would like to get this PC up and running as soon as possible!

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Provost
Posts: 76,130
Member Since: ‎07-13-2010
Message 2 of 20 (156,236 Views)

Re: HP Pro 3500 MT Windows 7 Ethernet Controller Driver

Hi:

 

First install the chipset driver and reboot.

 

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=20775&keyword=Chipset+software&lang=e...

 

See if the realtek NIC driver directly from the realtek site works for you.

 

Download and install the 6th one on the list.

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTy...

 

See if this gets the PCI simple...

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=vc-964...

Honor Student
Posts: 2
Member Since: ‎01-24-2013
Message 3 of 20 (156,233 Views)

Re: HP Pro 3500 MT Windows 7 Ethernet Controller Driver

Ah, thank you so very much! I spent days on this and even the other IT guys in the company were stumped on this as well. 

Provost
Posts: 76,130
Member Since: ‎07-13-2010
Message 4 of 20 (156,230 Views)

Re: HP Pro 3500 MT Windows 7 Ethernet Controller Driver

You're very welcome.

 

Glad to have been of assistance.

Top Student
Posts: 5
Member Since: ‎07-30-2013
Message 5 of 20 (145,456 Views)

Re: HP Pro 3500 MT Windows 7 Ethernet Controller Driver

i,m also having the same problem but my pc model is hp pro 3330 mt and instead of win 7 i changed the os from 7 to xp pls give me a solution to my mail id thengi4@gmail.com
Provost
Posts: 76,130
Member Since: ‎07-13-2010
Message 6 of 20 (145,443 Views)

Re: HP Pro 3500 MT Windows 7 Ethernet Controller Driver

Hi:

 

For XP, you need to download and  install the 3rd file on the list for the auto install file.

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTy...

Top Student
Posts: 5
Member Since: ‎07-30-2013
Message 7 of 20 (145,313 Views)

Re: HP Pro 3330 MT Windows 7 Ethernet Controller Driver

but i'm from india how can i download from various site

Top Student
Posts: 5
Member Since: ‎07-30-2013
Message 8 of 20 (145,286 Views)

Re: HP Pro 3330 MT Windows xp Ethernet Controller Driver

i installed chipset ,pci controler driver. these are installed well but the realtec is not installed ,when i click the realtec software command promt window appear for for few second and then disappeare, after i install the chipset and pci drivers icheck the device manager in other devices ethernet controller appeare in yellow colour now what am goning to do?

Provost
Posts: 76,130
Member Since: ‎07-13-2010
Message 9 of 20 (145,223 Views)

Re: HP Pro 3330 MT Windows xp Ethernet Controller Driver

Hi:

 

Please see if this driver works.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=0&...

 

Here is the link to the XP driver page for your PC.   As you can see, you have the Realtek network controller, so that first driver I posted should have worked and I don't know why it didn't, but maybe this one will.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=5160082&...

Top Student
Posts: 5
Member Since: ‎07-30-2013
Message 10 of 20 (145,049 Views)

Re: HP Pro 3330 MT Windows xp Ethernet Controller Driver

hi

     

  thank you very much it works,

 

 

i installed this xp network software this worked for me.

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTy...

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