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Top Student
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Member Since: ‎06-05-2013
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T5740 new image question

I have several T5740 thin clients with Windows Standard 2009 image version 5.1.810.WES0. I downloaded the new image V5.1.989 want to install it using a USB drive. The process freezes without giving me a message. The units have 2GB Flash and 2GB RAM. Is this image too new for the t5740? If so what is the newest version of the image I can use?

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Re: T5740 new image question

Issued resolved. I contacted HP and here is the resolution.

 

1. Please update the BIOS from below web-link given.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12454&prodSeriesId=3996155&prodNameId=4071329&swEnvOID=4044&swLang=13&mode=2&taskId=135&swItem=vc-93007-1

2. After updating the Bios I request you to try to image 5.1.989 Rev on the unit and check for the issue and please Make sure you are using a 4 gb flash drive on the unit .

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Intern
Intern
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Member Since: ‎08-28-2012
Message 2 of 5 (9,078 Views)

Re: T5740 new image question

989 is applicable to the t5740.

 

How big is the file you downloaded (sp61093.exe)?  Were you able to create the USB key and it's booting from that key that is freezing?  You downloaded sp61093.exe to your PC to create the key and not directly on the thin client, correct?

Top Student
Posts: 3
Member Since: ‎06-05-2013
Message 3 of 5 (9,062 Views)

Re: T5740 new image question

The file sp61093.exe is 1.05 GB. I downloaded it to a laptop, launched the file and selected the USB format option. (I have tried it with both a 2 GB and 16 GB key). Yes, it is when I am booting the thin client from the key that it is freezing. I see the windows icon and it freezes shortly after that.

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Top Student
Posts: 3
Member Since: ‎06-05-2013
Message 4 of 5 (9,013 Views)

Re: T5740 new image question

Issued resolved. I contacted HP and here is the resolution.

 

1. Please update the BIOS from below web-link given.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

2. After updating the Bios I request you to try to image 5.1.989 Rev on the unit and check for the issue and please Make sure you are using a 4 gb flash drive on the unit .

Student
Posts: 1
Member Since: ‎10-02-2015
Message 5 of 5 (517 Views)

Re: T5740 new image question

related question, regarding imaging t5740 devices.

followed the instructions to the letter to upgrade the bios to 786R9 with either sp52595 or sp55460, however unable to do so - bios still showing 786R8 v 1.04

 

however when attempting to install image 5.1.989, instead of a windows hanging screen (exactly as you described), now appears to go through the process prompting to erase all data, and then gives message "The system does not have license for the image OS"

 

and yet image 5.1.983 installs fine.

 

is there much of a difference between 5.1.983 and 5.1.989?

 

any views most welcome.

 

thanks.

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