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Honor Student
Posts: 2
Member Since: ‎03-17-2017
Message 1 of 3 (103 Views)

USB 3.0 not run

Product Name: HP Elite 7500 Series MT
Operating System: Microsoft Windows 10 (64-bit)

Hello, i have problem with USB 3.0 

 

I can not install driver. I try to find drive on web Intel and HP. I use HP Support Assistant sw and Intel Driver Update Utility. 

 

Výstřižek.PNG

 

I try all tips from this: http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Fix-for-Unknown-USB-Device-Devi...

 

Nothing helped Smiley Sad

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PhD Student
PhD Student
Posts: 837
Member Since: ‎09-18-2011
Message 2 of 3 (68 Views)

Re: USB 3.0 not run

This is from HP, for your workstation specifically.  I have found that HP used several USB3 chipsets both for their USB3 PCIe cards and their on-motherboard USB3 hardware.  When I experimented I found the driver sets varied, so the link for yours is HERE.

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5270830&swItemId=vc_145699_1&swEnvOid=405...

 

The install should be pretty automatic.....

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Honor Student
Posts: 2
Member Since: ‎03-17-2017
Message 3 of 3 (42 Views)

Re: USB 3.0 not run

This driver I have also tried. Unfortunately for win10 not start with win7 and USB 3.0 still does not work.

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