06-20-2014 10:45 AM - edited 08-28-2014 02:19 PM
Expert Day has concluded. Thank you for visiting!
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How the event will work:
How do I know when I see an HP Expert?
You can easily recognize our Experts out on the Forum. If they have the label “HP” by their names, they are HP employees. If they have the word “Expert” by their names, they are people that are very knowledgeable but who are not employed by HP.
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If you have specific product questions, the more information you give us, the better we will be able to assist you. Have the following items ready for your question:
- Your exact model number
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These details will go a long way in helping us solve your problem. The Experts might need to get some more information from you so please subscribe to the conversation, and an online conversation will be born.
When will I see an answer?
While we do have Experts from around the world, many of them are located on the west coast of the United States. As a result, you will likely see more replies during normal waking hours in the United States, however many of our Experts are even planning on logging in to help you from their homes!
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