HP Expert Day: Got questions? We’ve got Experts!

Katie_H · ‎03-25-2010

**Want to know when the next Expert Day is? Click here to see the schedule.**

What is HP Expert Day?

Expert Day is an event when HP product team members and other employees join our online HP Support Forums to answer your toughest technical questions, even for products that are out of warranty. Expert Days give you a chance to talk directly with the people who designed and made the HP products you’re using, or who wrote the manuals for them.

This event has been called the “Super Bowl” of expert assistance, providing you with a day of free access to a wealth of internal and external technical experts. We always have employees, called HP Ambassadors (signified by the Pro label) on the forums, but on Expert Day, our Ambassadors are joined by many other HP employees to help get your problems resolved.

The HP Expert Day events take place in several languages around the world and typically last 24 hours.

Why should you come to Expert Day?

Whether you own a Photosmart printer, HP Envy notebook or an HP home desktop computer, there has never been a better chance to learn about your product.

When do you have a chance to talk directly with the people who designed the product or wrote the manual for it?

This is your chance to connect with the best and brightest minds at HP for free.

We’ll share our knowledge on the best ways to:

Troubleshoot the issue you are having;
Set up a Wireless network;
Tweak your product to increase performance;
Safeguard your PC from viruses and spyware;
Choose the right video card, power supply, or add the right amount of memory;
Use the tools built into your product that can make it run better and fix common problems.

It doesn’t matter how old the product is or what it is connected to. We will do our best to help.

And, best of all, it’s FREE.

How do Expert Day events work?

Come to the Forum and post your questions. More than 150 experts will be on the Boards and will do their best to answer your questions. They may need to get some more information from you so please check the box "email me when someone replies." An online conversation will be born!

If you need assistance using the forum, there are tips and tricks here and helpful support videos here.

See below for details on all of the upcoming HP Expert Day events.

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Upcoming Expert Day Events:

Expert Day in English (Consumer) - September 2013 (Date TBD)

Expert Day in English (Enterprise Business) - September 2013 (Date TBD)

Past Expert Day Events:

Expert Day in English (Consumer) - May 8-9, 2013

Expert Day in English (Enterprise Business) - May 8-9, 2013

Expert Day in French - May 8, 2013

Expert Day in German - May 8, 2013

Expert Day in Korean - May 9, 2013