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SiobhanF
Posts: 1,099
Member Since: ‎03-13-2009
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Have questions? We have answers! Jan .11, 2011 Expert Day

[ Edited ]

Thank you for coming to Expert Day – the event has now concluded.  

 

To learn about future HP Expert Day events, click here.

 

 

On behalf of the Experts, I would like to thank you for coming to the Forum to connect with us.  We hope you will return to the boards to share your experiences, both good and bad.

 

 

We will be holding more of these Expert Days on different topics in the months to come.  We hope to see you then!

 

 

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Welcome!

 

We are glad you came to Expert Day.  There are more than 150 experts available to share their insights with you.

 

How the event will work:

 

Our team of experts will be monitoring the printer and all in ones, notebook, and desktop boards and jumping into the conversation to tackle your toughest questions.

 

You can easily recognize our experts out on the Forum.   If they have the label “Pro” under their names, they are HP employees. If they have the word “Expert” under their names, they are people that are very knowledgeable but who are not employed by HP.   

 

If you have specific product questions, the more information you give us the better we will be able to assist you.  Having your exact model number, any error messages, what operating system version are you running, and any recent hardware or software changes will go a long way in helping us solve your problem.  The experts may need to get some more information from you so please subscribe to the conversation, and an online conversation will be born.

 

While we do have experts from around the world, many of them are located on the west coast of the United States. As a result, you will likely see more replies during normal waking hours in the United States, however many of our experts are even planning on logging in to help you from their homes!

 

Expert Day will also be taking place on the Commercial, Simplified Chinese, and Korean forums.

 

So, please join the conversation. This is your chance to connect with the best and brightest minds at HP for free.  Whether you own a Photosmart printer, HP Envy notebook or an HP home desktop computer, there has never been a better opportunity to learn about your product.

 

We look forward to hearing from you!

I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation