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05-12-2010 07:13 PM - edited 05-27-2010 02:12 PM
I am so proud of our entire community for contributing to this success. Specifically mentioned are the wonderful group of SuperUsers who spend as many as 20-30 hours a week of their personal time here on the forum. Also highlighted are the great product experts from HP who find the time above their day jobs, to contribute to the success.
Our HP consumer support forum has been named the winner of the Technology Services Industry Association (TSIA) STAR Awards for Best Practices for Best Online Community. The STAR Awards recognize technology companies who display exceptional leadership, innovation, and commitment in developing and implementing best practices. The forum was honored for leveraging tools and processes to create an engaging online community where members can share ideas, ask questions and help other
members find solutions.
As you are aware, if you are here and reading this post, our support forum was established to allow members to connect with one another to exchange insights and tips and get answers to questions regarding their HP consumer products. The forum receives millions of customer visits per month and has recorded more than 100 million page views and 150,000 registered users since it first launched 18 months ago.
My role on the forum is to help make this experience the best. Please let me know if the forums aren't working as good as they should be.
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06-02-2010 03:05 PM
Nice. I already knew we have a great forum and fantastic people, but this is the 'icing'.
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08-17-2010 11:40 AM
Thank you so much for the wonderful effort that the team has made previously. I'm so proud with the dedication and effort from the team. It shows us clearly, the professionalism in dealing with customers.
I'm really appreciate for the wonderful job and as far as i'm concerned hp deserved to be awarded by the community. Well done
08-17-2010 02:30 PM
Excellent forum with top notch support!
HP e9280t, i7-960, 12GB, Vertex 3 120, ATI 4850
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP DV7-7000, i7-3610QM, 8GB, Intel 160GB SSD, Nvidia 650m
HP Photosmart Premium C309G, HP Photosmart 6510
Custom i7-4770k, 8GB, Vertex 3 SSD, Corsair HX650,GTX 760
Custom i7-3770k, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT
11-01-2010 09:19 PM
I have 2 printers, one is a j4550 all-in-one and the other is a
deskjet D156,. the D1560 It will come on but will not print. When it ask for the ionformation on the Printer it will show
on the list of equipment. Then it will not print the test or anything else. The j4550 seems to doing OK, can you help me get the D1560 to work Earl Henley