07-11-2014 09:45 AM
Recently we have purchased design jet z5400 printer. we cannot print over tracing paper. To do so we have tried to print anyway but failed to load tracing roll.
We want to install paperset for tracing paper but failed to access HP utility software.
08-15-2014 11:00 AM
Looks to me that you are facing 2 issues
1- Paper loading issues.
For this try the following
1- Clean the encoder strip
2- Check for any damage on the spindle
3- Make sure the roll is installed correctly on the printer
4-Make sure the paper is within the printer specs. http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA4-7154
08-15-2014 11:43 AM
You are quiet right.
We are facing trouble to load tracing roll. Actually, we want to print engineering drawing on tracing paper. Is it possible to load tracing roll on Design Jet z5400. In another blog post, it is suggested that by adding paperpreset it can possible. We already downloaded the paper preset from HP website, but failed to add it to my printer.
Can you give alternative to do so...
08-15-2014 12:04 PM