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Honor Student
Posts: 2
Member Since: ‎06-11-2014
Message 1 of 4 (179 Views)

Designjet 500 severe error.

I just replaced the drive belt was finished and turned it on.

This is what the display read.

 

Severe error: 0x301002

task: tMech

file: sequence.c

line: 758

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Honor Student
Posts: 2
Member Since: ‎06-11-2014
Message 2 of 4 (178 Views)

Re: Designjet 500 severe error.

What is my problem ?
Grad Student
Posts: 241
Member Since: ‎05-05-2009
Message 3 of 4 (155 Views)

Re: Designjet 500 severe error.

Sounds like a service station error. This link will give some info:

http://www.computercarefiles.com/TWI_Docs/bpp90134/default.html

This is a link to the service station replacement. http://www.computercareonline.com/documents.php

Google the severe error code and you'll find more.
Professor
Posts: 2,735
Member Since: ‎01-17-2009
Message 4 of 4 (125 Views)

Re: Designjet 500 severe error.

If you just replaced the belt make sure you did not pinch the big gray ribbon cable that goes from the board on top thru the side to the electronics module. Very common to pinch that cable which causes a service station error.
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