02-20-2014 08:39 PM
Designjet 510-42 has roll web loaded and has run and completed print job, stopped, then new print sent, machine sends paper out back of printer, unloading paper -- also unloads paper from same condition if started with "on" button while loaded. Must reload paper, then printer starts print job. What to do to stop this? Win 7 Ultimate, latest HP printer driver, printing as system printer from Acrobat or Autodesk products -- same issue
02-23-2014 02:07 AM
Please check results after printing any internal test pages (from device's control panel).
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(Although I am an HP employee, I am speaking for myself and not for HP)