Find MAC address for T2500 DesignJet

[DavidRLFM]

As the title says, looking to figure out how to find the MAC address on a T2500 DesignJet.
Thanks!

[davidzuts]

I do not know your plotter, however, here is something you can do. Go to google and do a search for a program called netscan.exe. It will be a free download. Just download it and run it. As long as you know the ip address of the plotter, once you run the program, the mac address will appear next to the ip address in the listing that comes up.

[DavidRLFM]

Hi, thank you, I guess I should've specified... the plotter is not on the network yet.  I'm trying to find the MAC so I can add in a DHCP reservation for it.  And there in is the thing, I don't know what IP address our DHCP server is going to automatically assign it without that reservation....

EDIT: "P.S. This thread has been moved from Printers - Designjet & Large Format to Macintosh-Compatible Products. - Hp Forum Moderator"

And can someone tell me why this was moved to a Macintosh forum when by MAC I'm referring to the hardware address??? This is on a windows based network....

[Mikeg81 · Accepted solution]

Hi,

The easiest way to get it, is from the Front panel of the printer once connected to net network: Main Menu > Connectivity > Network Conenctivity > Network information

From the EWS: Networking > Configuration Page > Hardware Address

OR, if you have the printer IP addres,

on the command prompt use the command arc -a, look for the printer IP address. you will find the IP on the rigth

I hope this helps

Best regards

Mike G

[DavidRLFM]

Hi Mike,

Thanks for your response.  I did eventually get it through the front panel.  The issue at the time (and why I posted asking) was because I was not physically on site with the plotter and needed to walk someone else through getting it for me.  As noted, I didn't have the IP.  I ended up just having to wait until I was back at that area.

I don't see why HP can't just stick a sticker on these things saying "hardware address: xx:xx:xx:xx:xx:xx" or something....

[Mikeg81]

Hi David,

Thanks for the replay.

This could be becuase the printer have a network card that is install during the assembly and not an embbeded port as in other models.

I'm glad that you have found the mac address.

Best regards

Mike G