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Honor Student
Posts: 2
Member Since: ‎08-14-2014
Message 1 of 2 (163 Views)

HP 4000 usage reports/cancelled jobs

On the HP 4000, we track our usage daily and charge by the length of paper used.  When you cancel a plot midstream, do the usage numbers reflect the original size of the plot or do they adjust for the cancellation.  For example, if I cancel an E size plot after one foot of printing, does the usage report count 1 foot or does it count 4 feet as the intended plot? It can make a significant error in our billing if it is the latter.

 

thx

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Intern
Posts: 35
Member Since: ‎08-04-2014
Message 2 of 2 (127 Views)

Re: HP 4000 usage reports/cancelled jobs

Hi mgerman,

One of the support engineers did some tests on a z6100 which is based on the 4000 architecture and accounting features. The results showed that cancelling a print job does track the actual usage, and not the intended usage before cancelling. 

Of course, this is assuming that the z6100 behaves the same way that the 4000 does, which it should. 

I hope this answers your question.

Thanks,
Mike


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