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- HP Community
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- DesignJet, Large Format Printers and Digital Press
- Re: HP Designjet Z6100ps not starting up
Create an account on the HP Community to personalize your profile and ask a question
08-15-2014 02:11 PM
Hi,
That means that the HardDrive is not beed recognized by the printer.
Try reseating the cables with the pinter off and then turn it back on.
If you keep having the same problem the best will be to replace the hardrive.
Make sure you install a new HDD. Here is the part number
Q6651-60068Hard disk drive assembly - Includes holder and screws
Best regards
Mike G
Mike G
I'm an HP Inc employee. But my response is not in behalf of HP Inc
08-15-2014 02:30 PM
Hi
There is a 99% a problem with the HDD
If that does not fix it, could be a problem with the Main PCA or the PSU.
Before you continue replacing parts, make sure you have a working HDD.
Best regards
Mike G
Mike G
I'm an HP Inc employee. But my response is not in behalf of HP Inc
04-19-2016 05:12 PM
Our plotter isn't getting that far. Here is the link to the video. https://youtu.be/uEYcDv_c_8sTroubleshooting steps already taken are in the desciption and I will repeat here:
- This is what I've done so far: Notes on desk
- Removed back covers and blew out all the dust & lint
- Verified Power supply fans are spinning
- CPU fan does not spin (Thermostat?)
- Removed and reset all connectors on main board
- Removed and reset memory chips
- Removed and checked main board battery (3.1V)
- Reset HDD connectors
- Tried using my USB Bridge adapter but would not pass data from old hard drive.
- Picked up another HDD but have not tested.
11-28-2018 02:08 AM
Hey guys ... I need help!! mine has the same issue with 7 times beeps sound .. I’ve check all connections from the formatter area to the HDD.. all looks fine .. but it still has that 7 beep sound and front screen just blue with that black square box .. HELP!!
11-28-2018 09:34 AM
Hello,
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
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Thank you
I work on behalf of HP
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