08-15-2014 02:11 PM
That means that the HardDrive is not beed recognized by the printer.
Try reseating the cables with the pinter off and then turn it back on.
If you keep having the same problem the best will be to replace the hardrive.
Make sure you install a new HDD. Here is the part number
Q6651-60068Hard disk drive assembly - Includes holder and screws
08-15-2014 02:30 PM
There is a 99% a problem with the HDD
If that does not fix it, could be a problem with the Main PCA or the PSU.
Before you continue replacing parts, make sure you have a working HDD.