Cutter issues

[AngieSue]

I have an HP DesignJet T520. How can I disengage the cutter so I can manually cut? I called HP and the tech said it is not possible, but that seems hard to imagine... Also, does anyone know where I can purchase 24" printable canvas rolls that are not more than 11.8 mil?  

[rasheddul · Accepted solution]

Hi,

You may need to clean all dust from Cutter Unit and Cutter unit movement path and try again. If problem remain same, please replace new cutter unit.

For Troubleshooting Issue: 

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c04562168

Cutter Unit Purchase Issue: 

http://www.partsnow.com/shop/wide-format-printer-parts/cutter-assembly-parts/hp-designjet-t520-cutte...

http://www.sparepartswarehouse.com/HP,DesignJet,T520,CQ890A,Printer,Parts.aspx

I hope that answers your concern adequately. Let me know! Good luck 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Regards,

Rashed

[davidzuts]

I think the poster above thinks you can not cut which is actually what you want to do. See below:

Turn the automatic cutter on and off
To turn the printer's paper cutter on or off, go to the front panel and press the wrench , then Printer
preferences > Print retrieval > Enable cutter and change the cutter option.
The default setting is On.
NOTE: If the cutter is turned off, it will not cut the paper between jobs, but it will continue to cut the
paper on loading and unloading rolls.
TIP: To cut roll paper while the automatic cutter is disabled, just use form feed and cut.