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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-12-2014 10:36 AM

HP Recommended

I have a designjet T1300 that is new during installation it displays error 22.1.10. We have changed The PCA, Ink station, service station, and connectiing board but is still displaying the error. We need your help. regards.

3 REPLIES 3

‎08-12-2014 10:47 AM

HP Recommended

I'm not sure where you are located, but all new plotters have a one year on site warranty, have you contacted HP?

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‎08-12-2014 11:50 AM

HP Recommended
I am located in Nigeria, the plotter was imported from US, not covered by warranty in Nigeria.
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‎08-20-2014 10:49 AM

HP Recommended

Hi Ishola,

Try these recommendations to see if they help with the error you're getting. 


Check that the cables between the Ink Supply Station and the Engine PCA are not
damaged and are properly connected. In case of any damage, replace the cable.


NOTE: Check the Data Harness and ISS Harness Cable are connected in the right
position onto the Engine PCA. These two connectors can be swapped by mistake causing
a SE 22.1:10. (The connector of the Data Harness has a blue label, and the corresponding connector on the
Engine PCA is also blue.)

 

Hope this helps,


Mike

 

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I work on behalf of HP

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