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HP Designjet Z6100ps not loading
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PhD Student
Posts: 1,144
Member Since: ‎04-12-2012
Message 11 of 17 (739 Views)

Re: HP Designjet Z6100ps not starting up

Hi,

 

That means that the HardDrive is not beed recognized by the printer.

 

Try reseating the cables with the pinter off and then turn it back on.

 

If you keep having the same problem the best will be to replace the hardrive.

 

Make sure you install a new HDD. Here is the part number

Q6651-60068Hard disk drive assembly - Includes holder and screws

 

Best regards

 

Mike G

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
Top Student
Posts: 6
Member Since: ‎08-15-2014
Message 12 of 17 (722 Views)

Re: HP Designjet Z6100ps not starting up

Thank you I will try that. and if is not the hard drive ? any other suggestion ?
Thanks for all the help.
PhD Student
Posts: 1,144
Member Since: ‎04-12-2012
Message 13 of 17 (717 Views)

Re: HP Designjet Z6100ps not starting up

Hi

 

There is a 99% a problem with the HDD

If that does not fix it, could be a problem with the Main PCA or the PSU.

 

Before you continue replacing parts, make sure you have a working HDD.

 

Best regards

 

Mike G

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
Top Student
Posts: 6
Member Since: ‎08-15-2014
Message 14 of 17 (714 Views)

Re: HP Designjet Z6100ps not starting up

Thank you Mike
I will get and replace HDD this weekend and see if that works.
Thanks for the help
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PhD Student
Posts: 1,144
Member Since: ‎04-12-2012
Message 15 of 17 (711 Views)

Re: HP Designjet Z6100ps not starting up

any time
Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
Student
Posts: 1
Member Since: ‎04-19-2016
Message 16 of 17 (83 Views)

Re: HP Designjet Z6100ps not starting up

Our plotter isn't getting that far. Here is the link to the video. https://youtu.be/uEYcDv_c_8sTroubleshooting steps already taken are in the desciption and I will repeat here:

  1. This is what I've done so far: Notes on desk
  2. Removed back covers and blew out all the dust & lint
  3. Verified Power supply fans are spinning
  4. CPU fan does not spin (Thermostat?)
  5. Removed and reset all connectors on main board
  6. Removed and reset memory chips
  7. Removed and checked main board battery (3.1V)
  8. Reset HDD connectors
  9. Tried using my USB Bridge adapter but would not pass data from old hard drive.
  10. Picked up another HDD but have not tested.
Any other thoughts?
PhD Student
Posts: 1,144
Member Since: ‎04-12-2012
Message 17 of 17 (32 Views)

Re: HP Designjet Z6100ps not starting up

Hi,

 

You need to replace the CPU fan.

 

Here is the part number Q1271-60160 CPU Fan assembly

 

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
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