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‎03-23-2017 01:52 PM

HP Recommended
Product: Officejet 7612 Wide Format Pri
Operating System: Microsoft Windows 10 (32-bit)

I have tried resetting by unplugging everything, waiting several minutes and then plugging it back in twice but to no avail.  The HP website suggests service, of course I am 4 months out of my warranty.  Are these things set up to last 18 months or less now or what?  This is the second one in a row just out of warranty, no clues on how to clean the printhead for my printer.

 

1 REPLY 1

‎03-23-2017 03:00 PM

HP Recommended

@kadella you are correct. The printer needs to be serviced if power cycling the unit did not work.

 

Reference support doc : http://support.hp.com/in-en/document/c03750651

Thank you! I am an HP employee.

Please click the "Thumbs up" icon below to thank or click “Accept as Solution” . if you feel my post solved your issue, it will help others find the solution.
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