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Student
Posts: 1
Member Since: ‎03-20-2017
Message 1 of 2 (81 Views)

T830 Error B82C3804

Product Name: T830

My printer went wrong at scan. B823804 Please help me Thank you.

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Master's Graduate
Posts: 330
Member Since: ‎02-01-2011
Message 2 of 2 (38 Views)

Re: T830 Error B82C3804

Hello, Wasana - Hope you are well 
 

Thanks for contacting with HP Support Forum. I’d be glad to be of your assistance with your printer issue 

 

At first try to follow the below steps and get it fix by :

- Connecting the printer to another Power outlet (don't use a power hub or a surge protector)

- Repacing the power cable

- Reconnect the all internal cable with Main PCA and check the all cable status (Their have any damage or not)

- Removing any connectivity cables, printhead and try power ON and check.

- Replacing the Main PCA (If you have replace Main PCA, it will solved the issue.)

 

http://support.hp.com/us-en/document/c03081973

 

If you need more details please download the service menual from: http://www.partsnow.com/docs/service-manuals/Designjet-T730-T830MFP-Service-Manual.pdf

 

I hope that answers your concern. Let me know! Good luck

 

N.B: Please confirm the HP DesignJet Printer Model.

 

 

Regards,

Rashed

 

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