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‎03-22-2017 01:44 PM

HP Recommended
Product: Designjet T920

Hello community! Is there a way to have accounting on the designjet T920? It does not show the information on the web server like the T1500 and T2500.

I taught that you only had to update the model T920 with a PostScript for the hard drive to be visible and show the accounting.

 

Suggestions?

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-29-2017 12:41 AM

HP Recommended

Hi Alison

 

Apologize for not giving a solution on this case.

I will share this feedback to the respective team for improvement. 

 

Thank you for supporting HP.

 

Happy Printing! 

 

 

Although I am a HP employee, I'm speaking for myself and not on behalf of HP.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

View solution in original post

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3 REPLIES 3

‎03-22-2017 11:18 PM

HP Recommended

Hi Alison.

Welcome to HP Forum!

 

There is a setting to enable the accounting that you may follow the step from this document

http://h20628.www2.hp.com/km-ext/kmcsdirect/emr_na-c03762490-4.pdf

 

Hope this works.

 

Have a great day and Happy printing!

Although I am a HP employee, I'm speaking for myself and not on behalf of HP.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
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‎03-27-2017 01:33 PM

HP Recommended

Thabks for your help however the user guide itself says that accounting is for HP Designjet T1500

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‎03-29-2017 12:41 AM

HP Recommended

Hi Alison

 

Apologize for not giving a solution on this case.

I will share this feedback to the respective team for improvement. 

 

Thank you for supporting HP.

 

Happy Printing! 

 

 

Although I am a HP employee, I'm speaking for myself and not on behalf of HP.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
Was this reply helpful? Yes No
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